Features & Solutions
An innovative suite of tools to help you become a more effective and data-driven organization.
For programs requiring eligibility, enrollment, and case management, Capstone’s configurable workflow provides a robust platform for managing service delivery and provider communications.
Aging Disability Resource Centers (ADRC)
Information and Assistance/Information and Referral Programs
Capstone’s call logging is integrated with the resource directory and forms for other programs enabling consumers to receive assistance through a single point of entry. The I&A specialist initiates referrals as well as applications for programs where eligibility determination is required. With customizable workflows, Capstone can match the program’s workflow requirements while capturing data required for OAAPS reporting. The easy-to-use interface allows the specialist to focus on the call and the needs of the consumer. Prompts guide the specialist to required data elements and forms required for workflow and reporting.
Provider Management Portal
Capstone’s provider management portal eliminates inefficient emailing, mailing, and faxing of information to service providers. Providers are able to log into the portal to receive and provide updates regarding consumer services. Program managers are able to control the flow of information to the providers and view read receipts of information sent via the portal.
With Capstone, it’s easy for the program to ensure that service initiate in a timely manner and operate within budget. Our provider portal also includes a provider training management feature to announce and manage training events including registration, attendance, and CEU.
Online Resource Directory
Our easy-to-use online resource directory provides access to resources within your community through the approved use of 211 Taxonomy.
Area Agency on Aging (AAA)
Utilized for a variety of services including Home and Community-based services, our unique communications platform helps you ensure timely service as well as coordinated care with tracking for funding sources and providers.
Modern Tools for Data Capture and Outputs
Meal route, meal prep and service log barcode options provide fast and accurate service unit entry.
Need configurable letters and forms? Our letters module allows the system administrator to manage letters and form changes at no additional cost.
Other Human Service Agencies and Educational Organizations
Whether your agency provides educational services to Temporary Assistance for Needy Families (TANF), monitoring for Child Care Licensing, background investigations, couple counseling, birth father services, education for foster and adoptive families, Adult Protective Services, Ombudsman, Legal Services Developer or even event management, JUMP Technology Services has a system that will work for you.